The latest cutting edge technology powers our Global Response Centre. This is a powerful approach to safety and security management, with a combination of A.I. led intelligence and a team of 24/7 analysts, all accessed via mobile application.
Real time intelligence and smart alerts for assets (such as facilities, travellers and employees). Alerts are correlated to asset locations, visible on an interactive dashboard and mobile application.
Integrated with Global Distribution Systems (GDS) and Travel Management Companies (TMC) to include not only flights, but also hotel and car hire bookings, which can be recorded and identified.
Intelligence, travel bookings, country reports and travel information are delivered to the mobile app based on the user’s location. Additional features include e-learning, full privacy functions and gate changes.
Allows for a streamlined process for communications, including email, text and in-app notifications.
A virtual crisis room enables the user to notify and coordinate with the Crisis Management Team.
We are approved by Lloyd’s of London as a security and medical evacuation provider. We respond to travellers in distress, recording all actions taken within a proprietary case management system facilitated by our 24/7 Global Response Centre with an on-the-ground proven capability.
In-house capability to provide a healthcare advice line, travel consultation, medical incident response and insurance activation.
The Global Response Centre enhances the understanding of the intelligence picture through additional ground truth and local intelligence from a number of open and closed sources.
Our Travel Assistance Membership provides medical and security evacuation at no additional cost above the premium.