About us

Who we are.

Over a period of 30 years, we have become one of the world's leading global assistance and risk management groups. We provide our clients with exclusively tailored and integrated risk, security, medical and crisis response solutions. We are big enough to enjoy a global reach but small enough to instantly adapt to any situation with agility and purpose.

What we do.

We protect your people, your assets and your reputation through cost-effective global risk mitigation, emergency assistance and response solutions. Although these solutions are on an international scale, they are always customised in line with the local environment.

How we do it.

Our approach to business is dynamic, personal and consultative, which enables us to navigate towards an unpredictable future where change comes quickly. We do the right things, in the right ways, for the right reasons, always.

Why chose SPS.

We offer integrated travel risk, security, medical, and crisis support solutions to clients in over 130 countries. Our extensive experience and valuable worldwide network allow us to deliver personalised services that adapt to any situation. SPS is always there to support our clients, ensuring they can live, work, and travel confidently.

Our Values

We have a proven track record of 30 years’ worth of international experience

We provide strategic and operational support solutions to corporate companies and insurance providers. We have a dedicated 24/7 Global Assistance and Response Centre, with capacity to handle worldwide crisis response and evacuation.

Our Headquarters are in the Hereford, UK, with 4 international subsidiaries which are aligned to support our global business objective to deliver integrated travel risk, security, medical and crisis response solutions across the globe. Each of our subsidiaries has a unique support function within the Group, established to service a specific market or geographic region.

Group structure

Our People

SPS’s reputation and brand is based on the collective experience of our team. Our personnel have the proven ability to provide client-focused and innovative solutions to challenging issues in complex environments. We guarantee the integrity, experience and quality of our personnel, who are on hand to deploy anywhere in the world to assist our clients.