About us

Who we are?

SPS is the Global Assistance arm of the Concentric Group, providing integrated Security, Medical, and Crisis Response solutions to clients worldwide. For more than 30 years, we have specialised in delivering point-of-incident support and coordinated global assistance, operating across over 140 countries. As part of Concentric Group, we combine SPS’s proven assistance capabilities with the broader expertise of Concentric Advisors in security risk management, intelligence, and staffing solutions, giving clients the confidence that wherever they operate, they have access to unmatched depth, scale, and experience.

What we do

We protect your people, your assets and your reputation through cost-effective global risk mitigation, emergency assistance and response solutions. Although these solutions are on an international scale, they are always customised in line with the local environment.

How we do it

Our approach to business is dynamic, personal and consultative, which enables us to navigate towards an unpredictable future where change comes quickly. We do the right things, in the right ways, for the right reasons, always.

Why chose SPS?

Group Structure

We offer integrated travel risk, security, medical, and crisis support solutions to clients in over 130 countries. Our extensive experience and valuable worldwide network allow us to deliver personalised services that adapt to any situation. SPS is always there to support our clients, ensuring they can live, work, and travel confidently.

SPS sits within Concentric Group, a leading global provider of risk management and assistance services. The Group brings together Concentric Advisors, recognised for its advisory, protective, and embedded staffing services, with SPS, delivering 24/7 medical, security, and crisis response through our Global Response Centre. Headquartered in the UK, SPS operates international subsidiaries across key markets, ensuring local delivery with global reach. Together, Concentric Advisors and SPS form a unified platform capable of supporting clients with end-to-end solutions, from proactive risk management to immediate assistance at the point of need.

Meet the Experts

SPS Leadership

Behind SPS is a multidisciplinary team of global assistance, medical, security, intelligence and crisis response specialists.

Concentric Leadership

SPS is part of the Concentric Group, giving clients access to wider expertise across embedded staffing, executive protection, protective intelligence, background investigations, security operations, intelligence, risk advisory, and protective services.

Trusted Worldwide

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Years of Operations

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Countries Covered

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Our Values

We genuinely care

Our Close Protection Officers (CPOs) physically protect the client and their reputation, highlight areas where they may be vulnerable, and mitigate their threat and risk profile. Our CPOs have extensive training and experience when it comes to protecting individuals around the world.

We connect with our customers

We form meaningful relationships. You’re not ‘just another’ company, and we’re ‘just another’ provider. We invest time to get to know you and your business – not just what you do or where you operate, but your culture and your processes too. Our commitment to understanding your individual needs inspires and equips us to serve you with genuine care, and to tailor customised solutions.

We take full accountability

Handling sudden and unpredictable situations is what we do best. We own the problem, focus on outcomes and get the job done.

We inspire and build trust

You’ll be reassured that we’ll be there no matter what happens, providing support to keep you safe. You can trust us to NEVER let you down.

We live innovation

We pledge to continually improve and transform ourselves so that we remain relevant and inspired in a fast-paced and ever-changing world.