This Privacy Policy explains how Special Projects and Services Ltd (“SPS”, “we”, “us” or “our”), a company incorporated in England and Wales with company number 05275388 and part of the Concentric Group, collects, uses, and safeguards your personal data. We are committed to protecting your privacy in compliance with the UK GDPR, the Data Protection Act 2018, and other applicable laws.

1. Information We Collect

We may collect: Contact information (name, email, phone, company), usage data (IP address, browser type, device details), and business information (enquiries, services requested, communications with us).

2. How We Use Your Information

We use your personal data to provide and improve our services, respond to enquiries, manage contracts, comply with legal obligations, and (with your consent) send marketing communications.

3. Sharing Your Information

We may share your data with other Concentric Group entities, trusted service providers, and regulators where required by law. We do not sell personal data.

4. International Transfers

Your data may be transferred outside the UK where necessary. Safeguards such as Standard Contractual Clauses are applied.

5. Your Rights

You have the right to access, correct, delete, restrict, or object to the processing of your personal data, and the right to data portability. You may also withdraw consent at any time. Contact dpo@concentric.io to exercise these rights.

6. Data Retention

We retain personal data only for as long as necessary for the purposes collected and in line with legal obligations.

7. Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, or misuse.

8. Cookies

Our Site uses cookies to enhance user experience and for analytics. You can manage cookies via your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our Site.

10. Contact Us

Special Projects and Services Ltd
Berkeley Square House
Berkeley Square
London, United Kingdom, W1J 6BD

Email: dpo@concentric.io
Tel: +44 (0) 1432 760179

If you are not satisfied with how we handle your data, you may lodge a complaint with the UK Information Commissioner’s Office (www.ico.org.uk).