Travel Risk Management
The latest cutting edge technology powers our Global Response Centre.
This is a powerful approach to safety and security management, with a combination of AI led intelligence and a team of 24/7 analysts, all accessed via mobile application.
SITUATIONAL AWARENESS
Real-time intelligence and smart alerts for assets (such as facilities, travellers and employees). Alerts are correlated to asset locations visible on an interactive dashboard and mobile application.
MASS COMMUNICATION
Allows for a streamlined process for communications, including email, text and in-app notifications.
MEDICAL ASSISTANCE
In-house capability to provide a healthcare advice line, travel consultation, medical incident response and insurance activation.
TRAVEL RISK MANAGEMENT
Integrated with Global Distribution Systems (GDS) and Travel Management Companies (TMC) to include not only flights, but also hotel and car hire bookings, which can be recorded and identified.
CRISIS MANAGEMENT
A virtual crisis room enables the user to notify and coordinate with the Crisis Management Team.
INTELLIGENCE ANALYSIS
The Global Response Centre enhances the understanding of the intelligence picture through additional ground truth and local intelligence from a number of open and closed sources.
MOBILE APPLICATION
Intelligence, travel bookings, country reports and travel information are delivered to the mobile app based on the user’s location. Additional features include e-learning, full privacy functions and gate changes.
INCIDENT RESPONSE
We are approved by Lloyd’s of London as a security and medical evacuation provider. We respond to travellers in distress, recording all actions taken within a proprietary case management system.
OPTIONAL EVACUATION PROTECTION
Our Travel Assistance Membership provides medical and security evacuation at no additional cost above the premium.