Travel Risk Management

The latest cutting edge technology powers our Global Response Centre.

This is a powerful approach to safety and security management, with a combination of AI led intelligence and a team of 24/7 analysts, all accessed via mobile application.

Computer monitor displaying a map of the United States with various icons indicating customer locations, clusters, and airport positions, along with filter options for customer, subscription, location, groups, status, and home.
Alert icon with exclamation mark inside a speech bubble, indicating caution or warning.

SITUATIONAL AWARENESS

Real-time intelligence and smart alerts for assets (such as facilities, travellers and employees). Alerts are correlated to asset locations visible on an interactive dashboard and mobile application. 

Icon of a radio tower emitting radio waves inside a circle

MASS COMMUNICATION

Allows for a streamlined process for communications, including email, text and in-app notifications.

Icon of two hands holding a medical cross inside a circle

MEDICAL ASSISTANCE
In-house capability to provide a healthcare advice line, travel consultation, medical incident response and insurance activation. 

Checklist with warning icon inside a circle.

TRAVEL RISK MANAGEMENT

Integrated with Global Distribution Systems (GDS) and Travel Management Companies (TMC) to include not only flights, but also hotel and car hire bookings, which can be recorded and identified. 

Icon of a gear with connected dots radiating outward, representing technology or engineering.

CRISIS MANAGEMENT

A virtual crisis room enables the user to notify and coordinate with the Crisis Management Team.

Icon of a computer monitor displaying a bar chart with a magnifying glass highlighting data analysis.

INTELLIGENCE ANALYSIS

The Global Response Centre enhances the understanding of the intelligence picture through additional ground truth and local intelligence from a number of open and closed sources.

Outline of a smartphone with connected blockchain cubes within a circle, representing mobile blockchain technology.

MOBILE APPLICATION

Intelligence, travel bookings, country reports and travel information are delivered to the mobile app based on the user’s location. Additional features include e-learning, full privacy functions and gate changes. 

Icon of a stopwatch with motion lines indicating speed.

INCIDENT RESPONSE

We are approved by Lloyd’s of London as a security and medical evacuation provider. We respond to travellers in distress, recording all actions taken within a proprietary case management system.

A white hospital helicopter rescue icon with a person lying down on a stretcher surrounded by a circle.

OPTIONAL EVACUATION PROTECTION

Our Travel Assistance Membership provides medical and security evacuation at no additional cost above the premium.