Enterprise Solutions

From medical emergencies to complex crises, SPS provides rapid, reliable assistance for governments, insurers, corporates, and NGOs worldwide. Our Enterprise Solutions provide organisations with the expertise and infrastructure to safeguard people, assets, and operations worldwide. From risk intelligence and crisis planning to medical assistance, security operations, and emergency response, SPS delivers tailored support that helps corporates anticipate threats, respond effectively, and maintain business continuity in any environment.

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Global Assistance

SPS Global Assistance is built around an exclusive membership model that gives organisations priority access to our Security and Medical Response services worldwide. Members benefit from 24/7 support through our Global Response Centre, ensuring immediate assistance and guaranteed coordination whenever an emergency arises. With membership, clients are always at the front of the queue when it matters most.

Beyond reassurance, membership brings tangible financial and operational advantages. In the event of an evacuation, members receive preferential rates, guaranteed access to our trusted global partner network, and coordinated support from specialist teams in security, medical, logistics, and aviation. From routine medical cases to complex international crises, SPS Global Assistance provides practical planning, rapid response, and measurable value, delivering peace of mind for organisations operating worldwide.

Additional Solutions

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    Crisis Management

    Since 2010, our multilingual consultants have managed over 600 cases across 35+ countries. From our UK headquarters, our 24/7 Global Response Centre delivers world-class crisis management, intelligence, and emergency evacuations through proprietary technology and global reach.

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    Medical Services

    Essential specialisation in point of incident medical response through our Global Medical Assistance and Response Centre. We make sure that you and your people have access to the best possible medical advice and care whether at work, home or while travelling.


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    Security Services

    Our intelligence and security services have been developed over decades based on our first-hand experience, which best qualifies us to safeguard your organisation and your employees. Our approach allows for a balanced measure of risks, and we work closely with you to identify, assess and mitigate those that are potentially harmful to your business.

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    Travel Risk Management

    The latest cutting edge technology powers our Global Response Centre. This is a powerful and new approach to safety and security management, with a combination of A.I. led intelligence and a team of 24/7 analysts, all accessed via mobile application.

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    Emergency Response

    Our track record includes the management of thousands of cases, where we have protected people, assets and reputations. We also offer an emergency and assistance response membership (GEAR) for a comprehensive solution where all costs are covered and no claim forms are required.

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    Logistic Services

    Scheduling a business trip? Need relief supplies after a natural disaster? When dealing with an unfamiliar or austere environment, it is difficult to put the required logistics in place without a network of reliable service providers. Our team is on standby to help with a full range of logistical support, including fencing, flights and catering solutions.

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    Consultancy

    The tolerance threshold for risk varies across companies and industries. We invest the time to get to know your business; how and where it operates, and the level of risk that you are prepared to tolerate. We provide experienced consultants on an ad-hoc or retained basis to advise and support your organisation around its specific needs.

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    Special Projects

    Our experience includes the rapid deployment of fully equipped teams to assist in establishing new client operations in complex environments; providing and facilitating all elements of a client’s internal security team on long term projects. Our integrated service allows you to concentrate on your primary business function, leaving us to identify and provide appropriate support to protect your people, your assets and your reputation.

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    Training & eLearning Services

    Tailored and bespoke courses facilitated by experienced instructors cover essential topics on travel, security, medical emergencies and crisis management. Make sure that your team is prepared for any and every eventuality.

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    Staff Outsourcing

    We give you access to knowledgeable, skilful and experienced security and medical personnel at short notice. We deploy the right people within the agreed time-frame and deliver professional staff who are chosen to align with the needs and the culture of your organisation. Our assignments are available for flexible periods of time, which affords our clients the freedom to adjust their resources (and budgets) as required.

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    Investigations

    From asset tracing to forensic investigations, we have the skill set and experience to provide an external investigation on your organisation’s behalf. With law enforcement budget cuts, we often conduct fraud investigations and surveillance across continents. Our test purchasing team is on hand to protect your brand. Acting within the law, we have the power to obtain evidence of fraudulent activity.

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    Intelligence

    The world is constantly changing and evolving, which challenges the ability to make informed critical business decisions. Our strategic and tactical intelligence will keep your people safe, reduce your supply chain risk, protect your assets, and enable you to better allocate security resources to where they are needed most. With unprecedented levels of remote working, your duty of care is now more challenging than ever.

Recent Cases

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Global Response Centre

Our 24/7 Global Assistance and Response Centre is the cornerstone of our division. Located in Hereford, United Kingdom, it is manned by a dedicated team of specialised and experienced response experts. They are committed to supporting field teams and to guiding our clients through any incident they face. Their sole purpose is to protect what matters most - your people, your assets and your reputation. Our secondary support Response Centre is located in Johannesburg, South Africa.

Over the last 30 years we have invested in providing professional, timely and efficient, tailored and exclusive solutions to our clients. All cases are supported by cutting edge proprietary technological systems for case management and intelligence.